Segal Jewelry

Billi Taylor

2 years ago

This company went above and beyond for me and my new husband. I ordered a ring I thought he would love and I accidentally ordered the wrong metal. I was wrong, he hated the one I picked out. Whoops!!! LOL Thank God this company allowed me to return and exchange the ring. The process was really fast and we were able to get a ring he loves. I myself own an online boutique and know how hard it is to shop online. I would absolutely recommend shopping with Segal. Their customer service really is top notch, especially for this day and age. Thank you again!

Jeremy White

4 years ago

Yaniv and Segal Jewelry are Awesome!! I have purchased two wedding bands, an engagement ring, and a rose gold thin rope chain necklace. The quality of Segal products is top notch, and my wife is truly spoiled rotten LOL. Yaniv‘s selection of jewelry is very unique and no one in Charlotte has a ring like My Kelly. What sets Yaniv apart from everyone else is his level of customer service. That is unparalleled. That is why I buy my jewelry from Segal. That is why I will continue to buy my jewelry from Segal. I am a very picky customer, and I have had many questions and requests throughout the process of buying my jewelry. Yaniv has always responded to my emails promptly and with an attitude of whatever it takes to make me a completely satisfied customer. I have even called the customer service line, and was able to reach Yaniv directly on several occasions. It’s so refreshing to call the main number, and be able to speak to an actual person and receive customer service without automation. Yaniv and Segal Jewelry have always taken care of me, and that’s why they have a customer for life!!

MeChal Williams

9 months ago

Segal Jewelry has without a doubt provided me with an amazing experience as I searched for the perfect ring. They have been very patient and responsive. I would not dare go anywhere else for my future jewelry purchases.

Carllena Smith

4 years ago

My husband loves his wedding band. Yaniv worked with us to make sure we were happy. He was so friendly and patient with us. The craftsmanship is amazing.

Joy Bernstein

a year ago

The rose gold Magen David is more beautiful in person than on the website. The service from Yaniv was so good. I wanted a different chain and he went over and above to find me what I wanted, sent me different videos to show me how they looked and followed up each time to make sure I would get what I wanted. The packaging was lovely and came with the valuation and the shipping was fantastic — tracking enabled me to see almost to the minute when it would arrive so that I could be home to sign for it. If I could give it more than 5 stars for both the product and the service I would. Will definitely be coming back.

Nora Lewis

3 years ago

My now fiancé proposed to me with the beautiful Elena 419 ring and I said yes! Couldn’t be happier with the quality and customer service owner Yaniv provided thereafter. I’ll proudly wear this incredible ring for years to come!

Patrick johnn

4 months ago

I ordered a men’s emerald ring and the stone color blew me away. The quality of their jewelry is outstanding and craftsmanship is really good!

shelley conner

9 months ago

I ordered the Nova no. 8 with a 3 carat black diamond and the Naomi no. 2 eternity ring. Yaniv called me himself when I first added the two rings to my shopping cart. He said he could raise the basket holding the black diamond so that the eternity band would fit nicely underneath it. The rings arrived and were beautiful. I did regret not purchasing a bigger black diamond. I emailed Yaniv and asked if it were possible to upgrade by one carat. He said no problem. I paid the difference and shipped my rings back. I just received my set back today and the one extra carat made a huge difference. My ring is absolutely perfect now. I couldn't be happier. Segal goes above and beyond to make you happy with your purchase!

Kristina “Special K” Shelo

Edited 5 months ago

I had my ring made exactly like how I imagined with Segal Jewelry. I am ordering my third piece with them and I can’t express how great the customer service is. Segal Jewelry is by far the best, in pricing and service.

Dave Spinda

a month ago

I saw a Facebook ad for Segal Jewelers and was struck by the beauty of a Black Diamond Royal Lion Men's Signet Ring, a Terry #7 that was featured. At first, I thought it might be a FB scam, the ad was so good. After verifying the Segal website was real, I was amazed at the stunning designs and the site itself. With my 80th BD fast approaching, my wife insisted I get it for that special occasion. Glad we did, the ring is BEAUTIFUL! The customer service was impeccable. My questions were answered immediately and often my the designer, Yaniv, himself, by phone and email. If I could give Segal Jewelry 6 stars, I would. Buy with confidence and love the experience.